At Buddha Ayurveda and Naturopathy Research Center, we strive to deliver your organic farming products in a timely and safe manner. Please read our shipping policy below to understand how we handle shipping, delivery times, and associated costs.
1. Shipping Locations
We currently offer shipping within India. At this time, we do not ship internationally. We are continuously working to expand our shipping options and will notify you when we offer international delivery.
2. Shipping Methods
We use a variety of reliable courier services to ensure timely delivery of your orders. Our partners include [list of courier services if applicable, e.g., India Post, Blue Dart, Delhivery, etc.].
Shipping methods may vary based on your location and the size of your order. You will be informed about the available shipping options during checkout.
3. Shipping Charges
- Standard Shipping: Shipping costs will be calculated at checkout based on your delivery address and the size/weight of the products in your order.
- Free Shipping: We offer free standard shipping on orders above ₹[amount] (you can specify the threshold if applicable).
- Express Shipping: If you select an express shipping option (where available), an additional fee will apply. Express shipping delivery times vary based on the courier service used.
4. Order Processing Time
- All orders are typically processed and shipped within 1-3 business days after your payment has been confirmed.
- Orders placed on weekends or public holidays will be processed the next business day.
- For special promotions, sales, or peak seasons, processing time may be slightly longer, and we will notify you of any delays.
5. Estimated Delivery Time
- Standard Delivery: Delivery typically takes 5-7 business days depending on your location. Remote areas may require additional time.
- Express Delivery: Delivery takes approximately 2-3 business days (subject to availability and location).
Please note that delivery times are estimates and may vary based on unforeseen circumstances, such as weather conditions or courier delays. We will keep you updated if your delivery is delayed.
6. Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the courier’s website or customer service.
7. Shipping Issues
If there is an issue with your shipment (e.g., damaged, lost, or incorrect items), please contact our customer support team at buddha@banrc.org or +91-8882918755 within 7 days of receiving your order. We will assist you in resolving the issue and provide either a replacement or refund (if applicable).
8. Address Accuracy
Please ensure that your shipping address is correct and complete when placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information. If you notice an error in your shipping details after placing your order, please contact us as soon as possible so we can correct it before your order ships.
9. Missing Packages
If your package is missing or you haven’t received it by the expected delivery date, please contact our customer service team. We will investigate the issue with the courier service and assist you in locating your order.
10. Returns Due to Non-Delivery
If an order is returned to us due to failure to deliver (e.g., incorrect address, unclaimed package), you will be responsible for the re-shipping costs. You will be notified of any extra charges before the package is re-shipped.
11. Contact Us
If you have any questions regarding shipping, please feel free to reach out:
Buddha Ayurveda and Naturopathy Research Center
Address: 7, Krishna Market, Near R.K. Ashram Metro Station (Gate No. 2), Pahar Ganj, New Delhi-55
Phone: +91-8882918755
Email: binyrc.org.in@gmail.com